At TheVitaShope, we aim to make your shopping experience seamless by offering clear, honest, and reliable shipping guidelines. All orders placed through our website follow the delivery terms outlined below.

Shipping Coverage

This Shipping Policy applies to orders shipped to customers located in the following countries:

  • United States

All payments on our website are processed in USD (United States Dollars).

Order Fulfillment & Supplier Transparency

TheVitaShope operates using a drop shipping fulfillment model.

This means:

  • Products are shipped directly from our trusted suppliers or fulfillment partners to the customer.

  • We do not store inventory at our business address.

  • All suppliers are carefully selected to meet our quality, packaging, and shipping standards.

This approach allows us to offer a wider range of products while maintaining competitive pricing and reliable delivery.

Delivery Schedule

Below is an overview of our standard order processing and delivery timelines:

  • Order Cutoff Time:
    Orders placed after 5:00 PM EST are processed on the next business day.

  • Handling Time:
    1–2 business days (Monday to Friday)

  • Processing Time:
    5–6 business days (Monday to Friday)

  • Estimated Delivery Time:
    6–8 business days after dispatch

⚠️ Important Notice:
Delivery times displayed above are estimates, not guarantees. Actual delivery may vary due to:

  • Supplier processing times

  • Carrier delays

  • Weather conditions

  • Customs or logistical disruptions

Realistic delivery estimates are clearly displayed on individual product pages so customers can make informed purchase decisions before checkout.

Shipping Carriers

We work with reliable shipping partners to ensure safe and timely delivery, including:

  • USPS (United States Postal Service)

  • Other regional or international logistics partners, when required

Carrier selection depends on product type, supplier location, and destination.

Shipping Costs

  • Free Shipping:
    Available on all orders over $299

  • Flat Rate Shipping:
    A $25.00 USD shipping fee applies to orders below $299

All shipping fees are displayed clearly at checkout before payment confirmation.

Order Tracking

All orders include tracking information.

  • Once your order ships, you will receive a confirmation email containing your tracking number.

  • Customers can track their shipment at any time via our dedicated Order Tracking Page:

    👉 Track Your Order (available on our website)

Tracking updates may take 24–48 hours to appear after shipment confirmation.

Delivery Issues & Insured Shipments

  • All shipments are insured

  • If your order is lost, damaged, or significantly delayed, please contact us immediately

Our support team will assist with:

Address Accuracy

Please ensure your shipping address is complete and accurate at checkout.

  • We are not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

  • Orders returned due to address errors may require additional shipping fees for reshipment.

Customer Support & Contact Information

For shipping-related questions or assistance, contact us using the details below:

  • Website Name: The Vita Shope
  • Company Name: The Vita Shope
  • Address: 3306 Mayfield Drive, Johnson City, Tennessee 37604-5922, USA
  • E-Mail: [email protected]
  • Phone: (+1) 646-851-8156
  • Contact Us: Here

Customer Service Opening Hours:

  • Monday to Sunday: 9:00 AM – 6:00 PM (IST / US Time as applicable)
  • Response Time: We aim to respond within 1–2 business days.