Overview
This site is operated by TheVitaShope. Throughout the site, the terms “we,” “our,” and “us” refer to TheVitaShope. By visiting our website or making a purchase, you agree to follow these Terms of Service, along with any additional policies referenced here or linked elsewhere on the site.
Accessing or using any part of the site means you accept these Terms. If you do not agree, you should discontinue use of our website and services.
TheVitaShope is an international brand operating from both India and the United States.

  1. Online Store Terms
    ●You confirm that you are at least 18 years old, or have parental/guardian consent.

●You agree to use our website only for lawful, authorized purposes.

●Breach of these Terms may result in immediate suspension or termination of your access or account.

  1. Products & Orders
    ●All products are subject to availability.

●We strive to provide accurate product descriptions, images, and pricing, but we do not guarantee that all content is error-free.

●We reserve the right to limit quantities, refuse or cancel orders, or correct pricing errors, even after an order is placed.

●Orders suspected of fraud or misuse may be declined or canceled.

  1. Payments
    ●Payments can be made using secure methods, including credit/debit cards, UPI, and digital wallets (depending on your region).

●All payments are processed through secure third-party payment gateways; we do not store full payment information.

●Payment failures must be resolved directly with your bank or payment provider.

  1. Shipping & Delivery
    ●We ship to selected locations globally. Shipping fees and delivery estimates are provided at checkout.

●Delivery timelines are estimates only and may vary due to customs, courier issues, or other external factors.

●Customers are responsible for providing accurate and complete shipping information. We are not liable for delays or lost packages caused by incorrect addresses.

  1. Returns & Refunds
    ●Returns are accepted within 30 days of delivery.

●Products must be unused, unopened, in original packaging, and accompanied by proof of purchase.

●Refunds are processed within 5–7 business days after inspection and approval of returned items.

●Non-returnable items include:

○Opened or used supplements

○Products not in original packaging

○Final-sale items

○Gift cards or promotional items

●Full details are available in our Return & Refund Policy.

  1. Disclaimer & Liability
    ●TheVitaShope does not provide medical or healthcare advice; information on this website is for general educational purposes only.

●Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a licensed healthcare professional before use.

●We are not responsible for adverse reactions or misuse of products.

●We do not guarantee uninterrupted or error-free website access and are not liable for indirect, incidental, or consequential damages.

  1. Intellectual Property
    ●All content on the website, including text, images, graphics, logos, and product descriptions, is the property of TheVitaShope.

●Unauthorized reproduction, distribution, or use of website content is strictly prohibited.

  1. Personal Information
    ●Any personal information you provide is handled in accordance with our Privacy Policy.

●By using the website, you consent to the data practices described in our Privacy Policy.

  1. Governing Law
    ●These Terms are governed by the laws of India and the United States, depending on your region of service.

●Any disputes arising from your use of the website or these Terms will be resolved exclusively in the courts located in New Delhi, India, or Texas, USA, based on your jurisdiction.

  1. Updates to Terms
    We may update or revise these Terms at any time by posting changes on this page. Continued use of the website constitutes acceptance of any revised Terms.
  2. Contact Information
    For questions or concerns regarding these Terms:
  • Website Name: The Vita Shope
  • Company Name: The Vita Shope
  • Address: 3306 Mayfield Drive, Johnson City, Tennessee 37604-5922, USA
  • E-Mail: [email protected]
  • Phone: (+1) 646-851-8156
  • Contact Us: Here

Customer Service Opening Hours:

  • Monday to Sunday: 9:00 AM – 6:00 PM (IST / US Time as applicable)
  • Response Time: We aim to respond within 1–2 business days.