Terms and Conditions
Last Updated: January 10, 2026
Overview
This site is operated by TheVitaShope. Throughout the site, the terms “we,” “our,” and “us” refer to TheVitaShope. By visiting our website or making a purchase, you agree to follow these Terms of Service, along with any additional policies referenced here or linked elsewhere on the site.
Accessing or using any part of the site means you accept these Terms. If you do not agree, you should discontinue use of our website and services.
TheVitaShope is an international brand operating from both India and the United States.
- Online Store Terms
â—ŹYou confirm that you are at least 18 years old, or have parental/guardian consent.
â—ŹYou agree to use our website only for lawful, authorized purposes.
â—ŹBreach of these Terms may result in immediate suspension or termination of your access or account.
- Products & Orders
â—ŹAll products are subject to availability.
â—ŹWe strive to provide accurate product descriptions, images, and pricing, but we do not guarantee that all content is error-free.
â—ŹWe reserve the right to limit quantities, refuse or cancel orders, or correct pricing errors, even after an order is placed.
â—ŹOrders suspected of fraud or misuse may be declined or canceled.
- Payments
â—ŹPayments can be made using secure methods, including credit/debit cards, UPI, and digital wallets (depending on your region).
â—ŹAll payments are processed through secure third-party payment gateways; we do not store full payment information.
â—ŹPayment failures must be resolved directly with your bank or payment provider.
- Shipping & Delivery
â—ŹWe ship to selected locations globally. Shipping fees and delivery estimates are provided at checkout.
â—ŹDelivery timelines are estimates only and may vary due to customs, courier issues, or other external factors.
â—ŹCustomers are responsible for providing accurate and complete shipping information. We are not liable for delays or lost packages caused by incorrect addresses.
- Returns & Refunds
â—ŹReturns are accepted within 30 days of delivery.
â—ŹProducts must be unused, unopened, in original packaging, and accompanied by proof of purchase.
●Refunds are processed within 5–7 business days after inspection and approval of returned items.
â—ŹNon-returnable items include:
â—‹Opened or used supplements
â—‹Products not in original packaging
â—‹Final-sale items
â—‹Gift cards or promotional items
â—ŹFull details are available in our Return & Refund Policy.
- Disclaimer & Liability
â—ŹTheVitaShope does not provide medical or healthcare advice; information on this website is for general educational purposes only.
â—ŹOur products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a licensed healthcare professional before use.
â—ŹWe are not responsible for adverse reactions or misuse of products.
â—ŹWe do not guarantee uninterrupted or error-free website access and are not liable for indirect, incidental, or consequential damages.
- Intellectual Property
â—ŹAll content on the website, including text, images, graphics, logos, and product descriptions, is the property of TheVitaShope.
â—ŹUnauthorized reproduction, distribution, or use of website content is strictly prohibited.
- Personal Information
â—ŹAny personal information you provide is handled in accordance with our Privacy Policy.
â—ŹBy using the website, you consent to the data practices described in our Privacy Policy.
- Governing Law
â—ŹThese Terms are governed by the laws of India and the United States, depending on your region of service.
â—ŹAny disputes arising from your use of the website or these Terms will be resolved exclusively in the courts located in New Delhi, India, or Texas, USA, based on your jurisdiction.
- Updates to Terms
We may update or revise these Terms at any time by posting changes on this page. Continued use of the website constitutes acceptance of any revised Terms. - Contact Information
For questions or concerns regarding these Terms:
- Website Name: The Vita Shope
- Company Name: The Vita Shope
- Address: 3306 Mayfield Drive, Johnson City, Tennessee 37604-5922, USA
- E-Mail: [email protected]
- Phone: (+1) 646-851-8156
- Contact Us: Here
Customer Service Opening Hours:
- Monday to Sunday: 9:00 AM – 6:00 PM (IST / US Time as applicable)
- Response Time: We aim to respond within 1–2 business days.